Mitch Moldofsky, 21st Century Learning

Contact: m.moldofsky@rogers.com
416-944-1912

Click to see some of my portfolio.
  • contract, telecommute
  • some onsite, travel
  • hourly or job quote
  • Toronto based
Companies worked with: Rogers, Enbridge, Bank of Montreal, Royal Bank, TD Canada Trust, Scotiabank, Key Bank, Manitoba Liquor Board, Service Ontario, Rio Tinto, TJX, College of Physiotherapists, The Hanen Centre, Wescom Solutions, Royal LePage, The Hay Group


"Mitch's work reflects a fine marriage of technical skills and creativity."








"Best simulation writer I've ever worked with."









"Concepts are clear and very easy to understand. Learning was actually enjoyable!"














"Easy to relate to everyday situations and circumstances."













"The courses have made it easier for staff to start the discussion with clients and send a more qualified referral."
 Skills
  • Instructional Design focused on interactive solutions
  • Simulation writing 
  • Project Management and Consulting
  • Writing and Editing
  • Team player with superior communication skills
Design Awards
  • Gold Medal - Brandon Hall of Fame Awards
  • Bronze CINDY Award (Cinema in Industry)
  • International Telefilm Interactive Video Award
Sample Projects
  •  Award winning relationship management simulation for business lenders
  • Motivational course for municipal staff to give priority to small business
  • Animation teaching financial business metrics to general telecom staff
  • Scenario based training for public service workers dealing with disability recipients
  • Postal service training on how to help customers execute an effective direct-mail campaign
  • Liability investigation training for insurance adjusters
  • Introducing a new 6-point sales culture to a global bank using animation
Education
  • Courseware Design and Production post-graduate certificate, Sheridan College (based on Masters, Educational Technology at Concordia University). Graduated with High Honours.
  • Bachelor of Cognitive Science & Psychology, University of Toronto
  • Bachelor of Visual Communications Design, Nova Scotia College of Art and Design
  • Certificate m Creative Writing, Banff Centre for the Arts
Contract Instructional Design and Writing

1996-2017
  • Develop theme and write animations for marketing style training of a global bank on six sales principles
  • Senior Instructional Designer and Writer for award winning Relationship Management simulation
  • Developer of simulations and electronic flashcards for online product knowledge training
  • Project Manager and Editor of online learning diagnostic tool
  • Redeveloped existing flagship classroom workshops, including the design and development of online versions of the courses
  • Writer for interactive product knowledge training
  • Canadianization of interactive materials
  • Design and Storyboard financial knowledge modules for a major telecommunications company, progressive discipline training for a leading retail company, liability training for an insurance company and client training for a management software company
  • Design and write modular simulation based training for public service workers re: impact of spousal and child support for disability recipients
  • Write and storyboard two-part script for Flash orientation for Real Estate company
  • Rewrite and ID competency reference for consulting firm
  • Design and write simulation course for Ontario Disability consultants
  • Part of ID team developing modules for transformation of inventory, tracking and work assignment system for large utilities company
  • Design and storyboard six eLearning modules for Manitoba Liquor Board
  • Writing video dramatizations and a coaching script
  • Repurposing Powerpoint presentation into an online course
  • Editing client communications
  • Instructional Designer and Writer for custom online elearning solutions
Full Time Training and Communications Consultant

1986-1996

Training Consultant, Royal Trust and Royal Bank of Canada

  • Design, Development and Project Management of courses and curricula keyed to a variety of positions within the bank
  • Liase with internal clients on a variety of financial products, including front line banking, credit, investments, wills and retirement savings.
  • Online, computer based, classroom, video and self-study materials developed, as well as sales support tools
  • Content included sales skills and product knowledge on a wide range of financial products
  • Computer managed instruction, pre-tests and competency evaluation materials developed
  • Staff hiring and supervision, train-the-trainer sessions and course evaluation conducted

Communications Consultant, Banking Operations, Royal Bank

  • Editor and Designer of monthly newsletter sent to 2000+ bank branches
  • Analyzed distribution of paper documentation and converted to on-line
  • Maintenance and User Support for internal e-mail system, staff directories and on-line manuals
Other

Website Designer

Editor

Filmmaker

  • "The Briss" (Sundance Channel)
  • "How to Make a Souffle"

Screenwriter

  • Several feature film scripts
  • Two optioned, one taken out by major agency (ICM) but tragically unsold
  • Many contest quarter and semi-finalist placements
1983-1986

Journalist

  • Feature, Lifestyle and Entertainment articles, Toronto Globe and Mail
  • Art reviews, The Art Post
  • Magazine articles, including PC World Canada
  • Cartoonist
Technical Skills I specialize in instructional design and writing. My goal is to make elearning highly interactive and engaging while remaining tightly focused on instructional integrity and results. I am familiar with a range of authoring, website development, desktop publishing, and video editing tools, and have programming experience (e.g., Python).
Professional
Associations
  • Society for Applied Learning Technology (SALT)
  • Web Based Training Listserve (WBTOLL-L)
  • Ontario Society for Training and Development (OSTD)
  • Editor's Association of Canada (EAC)
  • Linkedin
Professional Development (Selected)
  • Industry Conferences, e-learning, instructional design, expert systems
  • Advanced Instructional Design, Langevin Learning Services
  • Small Video Production, Information Communication Institute
References
  • Available on request

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